Operations Management: An Integrated Approach, 7th Edition

R. Dan Reid is Associate Professor Emeritus of Operations Management at the Whittemore School of Business and Economics at the University of New Hampshire. He holds a Ph.D. in Operations Management from The Ohio State University, an M.B.A. from Angelo State University, and a B.A. in Business Management from the University of Maryland. During the past twenty years, he has taught at The Ohio State University, Ohio University, Bowling Green State University, Otterbein College, and the University of New Hampshire.

Dr. Reid’s research publications have appeared in numerous journals such as the Production and Inventory Management Journal, Mid-American Journal of Business, Cornell Hotel and Restaurant Administration Quarterly, Hospitality Research and Education Journal, Target, and the OM Review.

His research interests include manufacturing planning and control systems, quality in services, purchasing, and supply chain management. He has worked for, or consulted with, organizations in the telecommunications, consumer electronics, defense, hospitality, and capital equipment industries.

Dr. Reid has served as Program Chair and President of the Northeast Region of the Decision Sciences Institute (NEDSI), as Associate Program Chair and Proceedings Editor of the First International DSI Conference, on the Board of Directors of the Decision Sciences Institute (DSI), and held numerous positions within DSI. He has been the Program Chair and Chair of the Operations Management Division of the Academy of Management. Dr. Reid has also served as President of the Granite State Chapter of the American Production and Inventory Control Society. He has been a board member of the Operations Management Association and the Manchester Manufacturing Management Center. Dr. Reid is a past Editor of the OM Review.

Dr. Reid has designed and taught courses for undergraduates, graduates, and executives on topics such as resource management, manufacturing management, introduction to operations management, purchasing management, and manufacturing planning and control systems. Dr.

Reid received a University of New Hampshire Excellence in Teaching Award.

Nada R. Sanders is Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business at Northeastern University. She holds a Ph.D. in Operations Management from The Ohio State University, an M.B.A. from The Ohio State University, and a B.S. in Mechanical Engineering. She has taught for more than twenty-five years at a variety of academic institutions including The Ohio State University, Lehigh University, Texas Christian University, and Wright State University. She has designed and taught classes for undergraduates, graduates, and executives across various industry groups on topics such as operations management, operations strategy, forecasting and analytics, and supply chain management. She has received numerous teaching awards, is a Fellow of the Decision Sciences Institute, and serves as President of the Production & Operations Management Society (POM).

Dr. Sanders has extensive research experience and has published in numerous journals such as Decisions Sciences, Journal of Operations Management, Production & Operations Management, Journal of Business Logistics, California Management Review, Sloan Management Review, Omega, Interfaces, and Journal of Behavioral Decision Making. She has authored chapters in books and encyclopedias such as the Routledge Companion for Production and Operations Management (Routledge), Forecasting Principles Handbook (Kluwer Academic Publishers), Encyclopedia of Production and Manufacturing Management (Kluwer Academic Publishers), and the Encyclopedia of Electrical and Electronics Engineering (John Wiley & Sons). Dr. Sanders has held leadership roles in societies such as the Decision Sciences Institute (DSI), Production Operations Management Society (POMS), APICS, INFORMS, Council of Supply Chain Management Professions (CSCMP), and the International Institute of Forecasters (IIF). She also serves on the Review Boards of leading journals including Decision Sciences, Journal of Business Logistics, Production Operations Management, International Journal of Production Research, Omega, and others.

Dr. Sanders consults with numerous companies across a range of industries and is frequently called upon keynote speaker and expert witness.